Privacy Policy
Welcome to Brush & Chroma. Your privacy is important to us, and we are committed to protecting the personal information you share while using our services. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website, social platforms, or book our services.
1. Who We Are
Brush & Chroma is a professional painting and surface finishing company offering residential and commercial services including wall painting, cabinet refinishing, ceiling work, stucco removal, and more.
2. What Information We Collect
We may collect the following types of personal information:
a) Contact & Booking Information
- Full Name
- Phone Number
- Email Address
- Address (for service delivery)
- Preferred appointment date & service type
b) Website & Technical Data
- IP address
- Browser type and device
- Pages visited and time spent on the website
c) Payment Information
If online payments are involved, your details may be collected securely via trusted third-party payment processors. We do not store your card or banking details.
3. How We Use Your Information
We use your data to:
- Schedule and deliver painting or finishing services
- Contact you regarding quotes, bookings, or follow-ups
- Improve customer experience and service quality
- Send updates, promotions, or offers (only if you opt-in)
- Comply with legal obligations
4. Information Sharing
Your personal information is never sold or shared with third parties for marketing purposes.
We may share your information only with:
- Team members or contractors assigned to your project
- Trusted tools (e.g., scheduling, invoicing, payment gateways)
- Legal authorities, if required by law
5. Data Security
We take all reasonable steps to protect your information. This includes:
- Secure servers and data storage
- Limited access to customer data
- Use of secure communication channels
However, no online system is 100% secure, and we encourage you to share information responsibly.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Withdraw consent from marketing emails
- Request details of how your data is used
To request any of the above, contact us at [email protected]
7. Cookies and Tracking
Our website may use cookies to improve browsing experience. You may control cookie preferences through your browser settings.
8. Third-Party Links
Our website or social media may include links to other sites (e.g., Instagram, Google Maps). We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy as our services or legal requirements change. The latest version will always be available on our website with a new “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out:
- Email: [email protected]
- Phone: +1 705-988-6528
- Address: Sudbury